Is there a minimum age restriction when renting from Unique Car Rentals?
Yes, all the vehicles have a minimum age requirement of 25 years old, however, with other high-powered vehicles it is 27 or 30 years old.
I am over 25 years old but I have a Probationary Driver’s License, can I still rent a vehicle from Unique Car Rentals?
No, unfortunately you will not be able to drive any of our vehicles.
How many km’s come free with the vehicle?
All our vehicles come free with a 150km allowance, though this can be increased for a small fee. Our weekend package comes with 450km total.
Do you offer short terms rentals? Like a couple of hours, or even half-day rentals?
No, the minimum hire period is 24 hours for most of our vehicles. We also do offer a ‘Supercar Chauffeur’ service that is available by the hour. Prices start from $300 per hour. This service allows you to be driven by a professional chauffeur in the luxury or sports car of your choice. More information is available HERE.
How long is a weekend package?
Our weekend package starts from 4pm on the Friday of the booking and the ends at 10am on the Monday.
Do I need a credit card to make a booking?
No, you can make a booking by using electronic funds transfer (EFT) direct to our Bank Account or a cash payment by visiting our showroom in person. We also accept credit card payments, however a 2% credit card surcharge will apply.
Can I rent from Unique Car Rentals using an International Driver’s License?
Yes, we accept International Driver’s Licenses. You must however also produce an International License Permit, a Passport and another form of Identification when making your booking. For further information please use the link HERE.
Can I collect my vehicle from Melbourne’s Tullamarine Airport?
Yes, our vehicles can be picked up or dropped off at the Melbourne Tullamarine Airport. Additional Charges Apply.
Can I have my rental vehicle delivered to my hotel?
Yes, we can arrange for delivery of your rental vehicle to the hotel of your choice, within the Melbourne CBD area only. Additional Charges Apply.
Is there a bond required?
Yes, we do require a security bond when you are collecting the vehicle on the day. The amount is between $2,000.00 – $15,000.00, depending on the vehicle you hire.
How long does it take for my security bond to be returned?
Your security bond will be released as soon as the vehicle is returned in the same condition in which it was picked up (It can take approximately 7-10 working days for funds to clear depending on your financial institution).
If damage is sustained to a vehicle while on rental it can take up to 10 weeks for your security bond to be returned as insurance excesses need to be determined.
What happens if I damage a vehicle?
A report and inspection will occur upon you returning the vehicle in which we would then follow up with a further assessment of the vehicle. You will then be contacted within 5 business days with a timeframe as to the repair of the vehicle and the steps we will follow to have your dispute resolved.
Can I claim back the GST I have paid? as I’m an international tourist.
No, you cannot claim back GST paid for a service. For further information please use the link HERE.
What is your cancellation policy?
All rentals cancelled within 72 hours of the rental will not receive a refund. Any rentals cancelled prior to 72 hours before pickup will incur a 50% cancellation fee or credit note will be provided (subject to UCR management approval).